YOU HAVE QUESTIONS.
WE HAVE ANSWERS.

We require at least 6 services for any wedding party booking. This does not necessarily mean 6 people. It could be a minimum of 6 hair or 6 makeup, or 3 hair and 3 makeups, etc.

The deposit cannot be calculated until we have drafted your contract agreement with your services specified. It is 50% of the total and the remaining balance is due 4 weeks prior to the event date. We accept Zelle and cash for payments. We only take payments from the person whose name is on the contract.

An a la carte service is only one or the other (makeup or hair), a combo is both! Nobody is obligated to get both so the a la carte services are for the client who only wants one and not the other.

This is very important. We must know your services in order to accept your booking. Once you submit your contract you cannot under any circumstances remove or credit any services. Reason being, when we process your contract and payment, we assign our team to your event based on the work they are getting. We cannot take services from them after we have agreed, this is why our contracts are in place. You are, however, welcome to swap someone out for someone else if needed, as long as your balance amount stays the same. You can add services after you sign your contract, but you will want to be most accurate because we assign our team to bookings once they are secured. The added services will be charged at the current service rate not the rate on the original contract. Some days are busier than others and we do take multiple events in a day. We might not have available team members to accommodate your requested additional services. It is best to talk to your girls and get an accurate headcount before signing your contract.

Yes, we would be more than happy to provide you with a quote once you have an accurate headcount of the services being requested and the location where you will be getting ready. If you are uncertain of your services or party size, wait to get a quote or things can get confusing with the multiple changes and requests.

We require a minimum of 4 hours for every booking. This minimum guarantees the number of services we’re able to assign per artist to secure them on your date. The number of artists assigned completely depends on those services you secure so we’re unable to know this answer until we have a contract. A $100 fee will be added for each additional artist.

Yes, we offer appointments Tuesday-Thursday by appointment in studio. Trial appointments do NOT go towards your day of service count as it is a completely separate service. Having a trial does NOT confirm or hold your event date booking. You will need to book and pay for that separately via email. We don’t hold any dates!

Of course! Every service is given a 30–45-minute window; this means we don’t have time to smooth AND style textured hair because they have the same timing window as anyone else on the schedule. If you will be working with your natural curl, we ask that you prep your hair as you normally do to get your best curl. At the time of your appointment, we would style the hair with its natural curl pattern. If the natural curl is not fit the style being requested, the hair must be pre-smoothed for us to then style as requested.

Yes, we offer appointments Tuesday-Thursday by appointment in studio. Trial appointments do NOT go towards your day of service count as it is a completely separate service. Having a trial does NOT confirm or hold your event date booking. You will need to book and pay for that separately via email. We don’t hold any dates!

There are many reasons for the price difference but know this is typical in this industry. Bride services are more intricate, detailed, perfect, and require a bigger timing window typically. An attendee services is given a 30 min window and is required to pick a hairstyle and or makeup to fill this time frame, where for the bride, there is a 45 min time frame or until you’re happy! Most importantly, responding to the many emailed questions through your planning process, creating drafting your contract, creating a schedule, booking trials, team assignments and relaying information, setting confirmations with your coordinator and photographer, in general the entire booking process.

Anywhere we go is a $2 fee per round trip mile from our studio per artist. If you would like to avoid a travel fee, you are welcome to get ready at our studio located in old town spring.

Yes, our artists are able to clip in and style extensions. They must be 100% human hair and provided by the client on the event date. An additional $40 fee will apply to clip or style already placed extensions.

We can provide services for anyone in you group, they’re all considered part of your party. A liability waiver must be signed for children 3-8 years of age. Our pricing is the same whether you tell your artist you want a full face or just blush and lip gloss! If the makeup requested, you feel, is not worth the price please just leave them off the listed services as they will be the same cost. We are always happy to accommodate a more minimal application if the client relays this to their artist however the price will not change.

At this time, we do not. We average 3-4 wedding inquiries everyday with an average of 4 secured contracts a week. Our calendar fills up quickly and in advance. We are usually mostly full a year and a half in advance. Because of this we are not offering any additional discounts and encourage you to reach out and secure your date.

We require all bookings, trial appointments, added services be submitted via email so we can track. When you are ready to move forward, we will send you an event sheet for you to fill out and return to us to draft your contract. You are welcome to give us a call if you’d like to talk through and we are happy to assist you once you have a booking secured, but any and all changes would have to be submitted in writing. This is the best way to avoid any miscommunication!

Once you have reviewed our pricing and FAQ section, you may request an event sheet to move forward with booking. Once we receive your event sheet, we will send you a filled-out contract based on the information provided for you to read, sign, and return to us with your retainer. Your retainer payment can be made via Zelle or cash. You have 3 days from when you receive your contract to return it to us with your payment or the contract will be voided. Once your payment and contract are received, your date is secure, and you will be added to our calendar. Your remaining balance is due 4 weeks prior to the event date. A member from our team will be reaching out to confirm your event day services, timeline, and final payment at that time. After this email, all services will be confirmed and paid for and sent to your artists, no additional changes can be made after that time.

We do not. Everyone needs to be present at the entire booking start time regardless of their role on the event date. We keep a list of name and services that will be provided but because some artists work faster than others a schedule is not always accurate to follow. Our team needs to be continuously working or the timeline will be compromised, and late fees will be accumulated.

We always say, the closer to the wedding the better! We see trials are the most beneficial within 3 months leading up to the wedding date and no further out. We try to accommodate you with the same artist or artists that will be working with your event on for the trial, but unfortunately with working during a pandemic and things changing daily, we cannot at this time guarantee the same artist. All our artists are more than capable of replicating the look without a problem.

If you have personally worked with one of our team members previously on another event or booking and would like to request them again on your event, we are happy to make a note once your booking is secured and we will check with that artist. However, we are still working during a pandemic, and we cannot guarantee your requested artists as things might change unexpectedly. Our team is made up of lead artists that are highly skilled and have a track record of making numerous clients happy, we assure you, you are in great hands!

Other than the services costs, there is an 20% total gratuity (of the services cost) and travel fee (above). The only other potential cost you could incur is the early morning start fee for any bookings needing to start earlier than 9 am, a holiday fee, or if you need to add any additional artist. We will include this on your contract if it is incurred.